Refund Policy
Last updated: 06 January 2026
At X67.uk, customer satisfaction matters. Please read this Refund Policy carefully before making a purchase.
1. Digital Products & Entries
All purchases made on X67.uk are considered digital services and digital entries.
Once a payment is successfully completed and digital access or entry is delivered, the purchase becomes non-refundable.
This is due to the instant nature of digital delivery and access.
2. Exceptions
A refund may be considered only in the following situations:
- Duplicate payment for the same order
- Technical error resulting in failed or incomplete digital access
- Payment was processed incorrectly due to a system malfunction
All refund requests are reviewed case by case.
3. How to Request a Refund
To request a refund, please contact us at:
📧 contact@x67.uk
Include the following information:
- Full name
- Order ID
- Payment date
- Reason for the request
Incomplete requests may not be processed.
4. Processing Time
If a refund is approved:
- Refunds are processed using the original payment method
- Processing time may take 5–10 business days, depending on your bank or card provider
5. Chargebacks & Disputes
Initiating a chargeback without contacting us first may result in:
- Suspension of access
- Permanent restriction from future services
We encourage customers to contact us directly so we can resolve issues quickly and fairly.
6. Fraud Prevention
We reserve the right to refuse refunds in cases of:
- Abuse of the refund system
- Suspicious or fraudulent activity
- Violation of our Terms & Conditions
7. Contact Information
X67.uk
📧 Email: contact@x67.uk
🌐 Website: https://x67.uk